Hewitt Best Employers in India Survey

 

	Strongly Disagree	Disagree	Slightly Disagree	Slightly Agree	Agree	Strongly Agree
1.  I get a sense of accomplishment from my work
2.  The balance between my work and personal commitment is right for me
3.  This organization inspires me to do my best work every day
4.  I rarely think about leaving this organization to work somewhere else
5.  Given the opportunity, I tell others great things about working here
6.  This organization motivates me to contribute more than is normally required to complete my work
7.  It would take a lot to get me to leave this organization
8.  I would not hesitate to recommend this organization to a friend seeking employment

 

 

	Strongly Disagree	Disagree	Slightly Disagree	Slightly Agree	Agree	Strongly Agree
9.  Overall, my benefit plan meets my (and my family’s) needs well
10.  This organization delivers on the promises it makes to employees
11.  My co-workers respect my thoughts and feelings
12.  We are responsive to the changing needs of our customers
13.  My relationships with my customers are rewarding
14.  This organization is committed to creating a work environment that is open and accepting of individual differences

 

 

 

 

	Strongly Disagree	Disagree	Slightly Disagree	Slightly Agree	Agree	Strongly Agree
15.  Learning and development opportunities are available at this organization to help me build valuable skills
16.  My manager provides the support I need to succeed
17.  In this organization, managers support and implement our people practices to good effect
18.  I am paid fairly for the contributions I make to the organization’s success
19.  I am treated like a valued member of this organization
20.  I receive appropriate recognition (beyond my pay) for my contributions and accomplishments

 

 

	Strongly Disagree	Disagree	Slightly Disagree	Slightly Agree	Agree	Strongly Agree
21.  The tools and resources we have allow me to be as productive as possible
22.  I see strong evidence of effective leadership from senior management
23.  The work processes we have in place (e.g., setting goals and priorities, planning projects and quality checks) allow me to be as productive as possible
24.  I truly enjoy my day-to-day work tasks
25.  My future career opportunities here look good
26.  I can fulfil my career aspirations (e.g., training new associates, achieving work/life balance, developing a new product) here

 

	Strongly Disagree	Disagree	Slightly Disagree	Slightly Agree	Agree	Strongly Agree
27.  The performance assessment process helps me improve my performance
28.  This organization's People/HR policies and practices create a positive work environment for me
29.  This organization is considered one of the best places to work for someone with training and experience in my profession
30.  Our organization recognizes the need to balance social, environmental and financial responsibilities
31.  In my curent job, I have sufficient opportunities for new assignments and skill building
32.  In this organization, we are attracting the people we need to achieve our goals

 

33.

Below are a number of descriptions about the relationship between employees and an organization. Based on your experience, please rank (from 1-3) the three statements that most closely reflect what you want from an employer. In the second column, please rank (from 1-3) the three statements that most closely describe the relationship you have with your current organization. If you don’t agree with any of the statements, please include your own statements describing what you want and what you currently experience. For each column, there should only be one statement ranked '1', one statement ranked '2' and one statement ranked '3'. (Please rank only one ‘1’, one ‘2’, and one ‘3’ from each list. Note: '1' is top choice)

 

	Describe what you want from an employer (Please rank your top three by selecting only one 1, 2 and 3)	Describe the relationship you have with your current organization (Please rank your top three by selecting only one 1, 2 and 3)
a)  This is an organization where co-workers talk positively and with pride about the organization	123	123
b)  This organization offers a fair employment relationship	123	123
c)  Working at this organization, you know what is expected of you and how you will be rewarded for the organization's success	123	123
d)  This organization cares about its employees	123	123
e)  This organization offers a positive future for employees	123	123
f)  In this organization, you can create a working relationship that suits your professional and personal needs	123	123
g)  This organization is creating a work environment for the future with the flexibility to accommodate changing employee needs	123	123
h)  I get a real sense of purpose and achievement from working for this organization	123	123
i)  I don’t agree with any of the above. Here is my statement describing the relationship I have with the organization: What I Want: What I Have:	123

 

 

	Strongly Disagree	Disagree	Slightly Disagree	Slightly Agree	Agree	Strongly Agree
34.  Our HR department identifies and implements human resource strategies and solutions critical to meeting our business needs
35.  HR delivers its products and services in an efficient manner
36.  Answers to HR questions are easy to obtain
37.  My manager holds all employees accountable for setting and working towards aggressive goals
38.  My manager helps me understand the organization's goals and how my work contributes to them
39.  My manager consistently helps me find ways to grow in my job

 

	Strongly Disagree	Disagree	Slightly Disagree	Slightly Agree	Agree	Strongly Agree
40.  My manager provides clear direction on skills required for future success in this organization

 

41.	How often do you receive feedback to help you improve your performance?

 

Daily

Weekly

Every Few Weeks

Monthly

Every Few Months

Less Frequently

 

 

	Strongly Disagree	Disagree	Slightly Disagree	Slightly Agree	Agree	Strongly Agree
42.  The way we manage performance here keeps me focused on achieving the organization’s goals
43.  Setting aggressive goals is as important as meeting or exceeding goals in this organization

 

44.	Every organization uses a different rating system but please choose from the following options to best describe your own rating at your most recent formal performance review:

 

Improvement Needed Now

Building Consistency

Strong Performer

Leading Performer

 

45.	Please rate your manager's effectiveness at conducting performance assessments with you:

 

Very Ineffective

Mostly Ineffective

Slightly Ineffective

Slightly Effective

Mostly Effective

Very Effective

 

 

 

	Strongly Disagree	Disagree	Slightly Disagree	Slightly Agree	Agree	Strongly Agree
46.  My performance has a significant impact on my pay
47.  If this organization does well, I will appropriately share in its financial success
48.  I have a good understanding of how my pay and rewards are determined
49.  I believe this organization pays men and women equally for doing the same work
50.  We provide higher remuneration (higher base pay, bigger bonuses, access to long-term incentives such as stock programs, and perquisites/benefits) to high performers in our organization
51.  I believe reward practices that differ on the basis of individual performance are appropriate
52.  I have a good understanding of this organization’s goals and objectives
53.  I completely support this organization’s goals and objectives

 

54.	Our senior leaders:

 

	Strongly Disagree	Disagree	Slightly Disagree	Slightly Agree	Agree	Strongly Agree
a)  Remove barriers to create effective cross-department teams
b)  Develop relationships at all levels within the organization
c)  Requires continuous improvement from all parts of the organization
d)  Create excitement about changes
e)  Are worthy of my trust
f)  Fill me with excitement for the future of this organization
g)  Treat employees as this organization’s most valued assets
h)  Consistently demonstrate the organization’s values in all behaviours and action

 

 

	Strongly Disagree	Disagree	Slightly Disagree	Slightly Agree	Agree	Strongly Agree
55.  I trust our senior leadership to appropriately balance employee interests with those of the organization
56.  We provide employees with many opportunities to grow and learn without relying on promotions
57.  This organization provides the support I need to develop ideas that will help make it more successful
58.  Please read the following pairs of statements and select the one from each pair which best describes your experience in the organization:   a. I am mainly responsible for my success at this organization The organization is mainly responsible for my success b. I tend to work with colleagues who are positive about working at this organization I tend to work with colleagues who are not positive about working at this organization

 

	Strongly Disagree	Disagree	Slightly Disagree	Slightly Agree	Agree	Strongly Agree
59.  We make it easy for people to move to a different role internally
60.  I know what I need to do to gain the skills/experience to move to another role or work on a different assignment
61.  I can see clearly how to grow my career in step with my organization's future needs
62.  In this organization we are promoting the people who are best equipped to meet the future demands of our business

 

63.  Please read the following pairs of statement and select the one that most describes your career aspirations:

a.	Being recognised for my deep knowledge and expertise Being recognised for my managerial skills

b.	Being in an organization that will give me a sense of security and stability Being in an organization that will give me freedom to work in my own way

c.	Balancing the needs of work and personal life Achieving a high-level managerial position

 

65.	Please identify the factors which, in your experience, support your overall satisfaction with career. First, select all that apply. Second, select the most important factor (i.e., what supports you in achieving your career aspirations):

 

	Select all that apply	Select the most important factor
a).  My personal motivation and drive to pursue new opportunities
b).  Knowing what roles are available in my division
c).  Knowing what roles are available outside my division
d).  A good working relationship with my manager
e).  Support from my manager
f).  Support from leaders in the business
g).  Systems and processes that make it easy to move around
h).  Being clear about the skills I need to change roles
i).  I receive performance feedback that helps me improve my skills and performance
j).  Our pay structure is sufficiently flexible to accommodate movement across departments
k).  I receive the development needed to improve my skills/experience

 

66.	Select the one option that best describes how your manager handles increasing stress at work:

 

Stays in contact with those concerned

Becomes overly involved with those concerned

Deals calmly with those concerned

Does not let the situation change their guiding principles

 

 

	Strongly Disagree	Disagree	Slightly Disagree	Slightly Agree	Agree	Strongly Agree
67.  My level of workplace stress is manageable for me
68.  We regularly seek input from our customers
69.  My manager directly addresses issues of poor performance
70.  My manager is more interested in the success of our team than in his/her own personal success
71.  My manager takes time to help each employee achieve their best

S

 

 

	Strongly Disagree	Disagree	Slightly Disagree	Slightly Agree	Agree	Strongly Agree
72.  My manager inspires me to higher levels of performance
73.  I have access to the information I need about this organization’s policies
74.  In this organization, we are retaining the people we want to keep
75.  Overall, the way we reward and recognize people in this organization helps us produce the results we want

 

 

76.	How often do you have contact with your internal customers?

 

Daily

Weekly

Every Few Weeks

Monthly

Every Few Months

Less Frequently

 

77.	Please select the one item from the list below that best describes your understanding of how your organization as a whole creates value for its customers:

 

	We create value for our customers by being streamlined and efficient, and by offering reliable service/dependable products at competitive prices	We create value for our customers through our portfolio of unique and innovative products/services	We create value for our customers by going out of our way to provide tailored solutions and by being responsive to meeting their needs

 

78.	How often do you have contact with your external customers?

 

Daily

Weekly

Every Few Weeks

Monthly

Every Few Months

Less Frequently

 

79.	How many external training courses have you attended within the last 12 months?

 

0 Courses

1 Course

2 to 3 Courses

4 to 5 Courses

6 to 7 Courses

More Than 7 Courses

 

80.	How many internal training courses have you attended within the last 12 months?

 

0 Courses

1 Course

2 to 3 Courses

4 to 5 Courses

6 to 7 Courses

More Than 7 Courses

 

81.	How many times in the past three months have you had contact (been in meetings, attended presentations) with the CEO of your organization?

 

0 Times

1 Time

2 to 3 Times

4 to 5 Times

6 to 7 Times

More Than 7 Times

 

82.	Is your CEO located in the same work location as yourself?

 

Yes

No

 

83.	How many times in the past three months have you had contact (been in meetings, attended presentations) with your manager’s manager?

 

0 Times

1 Time

2 to 3 Times

4 to 5 Times

6 to 7 Times

More Than 7 Times

 

To better understand your workplace, we need some additional information to classify participants into general categories. Individual responses will be kept strictly confidential and will not be shared with anyone within your organization. Please fill in one circle to correspond with your answer for each question.

Definitions

Please refer to the definitions below when answering the Type of Job Question in this section.

Senior Management	CEO, president or Managing Director and his or her direct reports.
Report to Senior Management	Those managers who report to Senior Management. Typically VPs, directors and other employees who report to executives.
Middle Management	The level of management that includes general managers, division managers and branch and plant managers who are responsible for the tactical planning and controlling. Often middle management manages team leaders. In some smaller organizations, middle managers may be the same as those who report to senior management.
Team Leader/Supervisor	Employees who manage the work of team members or front-line employees and provide feedback on their performance.
Professional Employee (not a Manager)	Employees who are not front-line employees and who do not manage other employees.
Team Member/ Front-Line Employee	Typically an individual contributor who does not have the responsibility of managing the work, or assessing the performance, of other employees.
Casual or Temporary Employee	Employees who do not have a permanent position with the organization, but rather are employed for a limited time, for a specific task which might be seasonal in nature, or to fill a short-term vacancy. Casual and temporary employees typically receive a different reward structure to permanent employees.
Contractors	Contractors are typically not employees, but those who are hired by your organization to work on a particular project, for a limited time period. Contractors are paid a contracting fee rather than a salary and contract to deliver a particular service. Contractors typically have specific skills needed temporarily by an organization to meet a discrete project need.
Blue Collar	Employees who are involved in any manual, unskilled, skilled, technical or operational work, with no supervisory responsibility.

 

 

84. Type of job (select a category which best describes your role in the organization):

 

Senior Management

Report to Senior Management

Middle Management

Team Leader/Supervisor

Professional Employee (not a Manager)

Team Member/ Front-Line Employee

Blue Collar

 

85. Which of the following best describes your status with this organization:

 

Full-time permanent employee

Part-time permanent employee

Full-time casual or temporary employee

Part-time casual or temporary employee

Full-time contractor

Part-time contractor

 

86. Gender:

 

Male

Female

 

87. Do you directly manage other employees?

 

Yes

No

 

If yes, how many?

 

 

 

88. Age category:   Less than 20 years of age 20 to 24 years of age 25 to 34 years of age 35 to 44 years of age 45 to 54 years of age 55 years or more   89. Years of service with this organization:   Less than 6 months 6 months to 2 years 3 to 4 years 5 to 9 years 10 to 14 years 15 to 19 years 20 to 24 years 25 years or more

 

 

90. As you have been in this organization for 2 years or less, please select and rank two factors from the following list that most attracted you to take up a position with your current employer. (Note: '1' is the top choice)

 

Reputation of the organization	12
The career opportunities offered to you by this organization	12
The sense that you could demonstrate your expertise at this organization	12
The sense of an ethical compatibility with the organization	12
The rewards offered by this organization

 

 

91. Which best represents your highest level of education:

 

Post Graduate

University Graduate

Secondary School

Primary School

 

92. Approximately how many employees work at your location:

 

10 or fewer people

11 to 20 people

21 to 50 people

51 to 250 people

More than 250 people

 

93. Please indicate your role/function within your organization:

 

Administration

Customer Service

Engineering/Design

Finance

HR/organization Development

IT

Legal

Manufacturing/Production

Marketing/PR

Operations

Purchasing

Research and Development

Sales

Transport/Logistics

Other

 

 

 

104. We want to hear from you about what things this organization provides for you that are not offered by other organizations. Please select up to three issues that are listed below which you think apply and would like to comment on.

 

Benefits	Customer Focus	Recognition
Brand	Diversity	Resources
Career Aspirations	Leadership	Sense of Accomplishment
Career Opportunities	Learning & Development	People Focus
Company Reputation	Manager	Work Processes
Corporate Responsibility	Pay	Work Tasks
Co-Workers	Managing Performance	Work/Life Balance
Customer	Policies/HR Practices

 

 

 

105. Please select up to three issues that are listed below on which you have positive comments to make about your organization.

 

Benefits	Customer Focus	Recognition
Brand	Diversity	Resources
Career Aspirations	Leadership	Sense of Accomplishment
Career Opportunities	Learning & Development	People Focus
Company Reputation	Manager	Work Processes
Corporate Responsibility	Pay	Work Tasks
Co-Workers	Managing Performance	Work/Life Balance
Customer	Policies/HR Practices

S

 

107. Please read through the following list of values and behaviours and select the 10 that most represent each situation.
Which 10 of the following values and behaviours most represent who you are?   Accountability Achievement Adaptability Balance (home/work) Balance (physical/ emotional/ mental/ spiritual) Being liked Being the best Caring Caution Clarity Coaching/mentoring Commitment Community involvement Compassion Conflict resolution Continuous learning Control Cooperation Courage Creativity Dialogue Diversity Ease with uncertainty Efficiency Enthusiasm Environmental awareness Ethics Excellence Experience Fairness Family Financial stability Forgiveness Friendship Future generations Generosity Health Honesty Humility Humor/fun Image Inclusive Independence Initiative Innovation Integrity Interdependence Job security Listening Making a difference Mission focus Open communication Openness Patience Performance Perseverance Personal fulfillment Personal growth Philanthropy Positive spirit Power Pride Professional growth Quality Reliability Respect Responsibility Reward Risk conscious Risk averse Safety Self-discipline Success Tolerance Trust Vision Wealth Wisdom	Which 10 of the following values and behaviours most represent how your organization currently operates?   Accountability Achievement Adaptability Balance (home/work) Balance (physical/ emotional/ mental/ spiritual) Being the best Blame Brand image Bureaucracy Caring about each other Caution Clarity Coaching/mentoring Commitment Community involvement Compassion Conflict resolution Confusion Consensus Continuous improvement Continuous learning Control Cooperation Cost reduction Creativity Customer collaboration Customer satisfaction Dedication Diversity Ease with uncertainty Efficiency Employee fulfilment Employee health Employee recognition Employment promise Empowerment Enthusiasm Environmental awareness Equality Ethics Excellence Experience Exploitation Fairness Financial stability Forgiveness Future generations Goals orientation Hierarchy Honesty Human rights Humility Humour/fun Inclusive Information hoarding Information sharing Innovation Integrity Internal competition Job security Leadership development Listening Long hours Long-term perspective Loyalty Making a difference Mission focus Open communication Openness Organizational growth Partnerships Passion Personal growth Positive spirit Productivity Professional growth Professionalism Profit Quality Reliability Respect Responsibility Results orientation Risk averse Risk conscious Shared values Shared vision Short-term focus Silo mentality Social justice Social responsibility Staff engagement Strategic alliances Teamwork Tolerance Tradition Transparency Trust Wisdom	Which 10 of the following values and behaviours are essential for your organization to achieve its highest performance?   Accountability Achievement Adaptability Balance (home/work) Balance (physical/ emotional/ mental/ spiritual) Being the best Blame Brand image Bureaucracy Caring about each other Caution Clarity Coaching/mentoring Commitment Community involvement Compassion Conflict resolution Confusion Consensus Continuous improvement Continuous learning Control Cooperation Cost reduction Creativity Customer collaboration Customer satisfaction Dedication Diversity Ease with uncertainty Efficiency Employee fulfilment Employee health Employee recognition Employment promise Empowerment Enthusiasm Environmental awareness Equality Ethics Excellence Experience Exploitation Fairness Financial stability Forgiveness Future generations Goals orientation Hierarchy Honesty Human rights Humility Humour/fun Inclusive Information hoarding Information sharing Innovation Integrity Internal competition Job security Leadership development Listening Long hours Long-term perspective Loyalty Making a difference Mission focus Open communication Openness Organizational growth Partnerships Passion Personal growth Positive spirit Productivity Professional growth Professionalism Profit Quality Reliability Respect Responsibility Results orientation Risk averse Risk conscious Shared values Shared vision Short-term focus Silo mentality Social justice Social responsibility Staff engagement Strategic alliances Teamwork Tolerance Tradition Transparency Trust Wisdom

 

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