bholus10 has just posted in the Career forum of Wiki Newforum under the title of 8 times when IT cos said sorry.
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The year 2009 saw Google's Gmail continue its march on the growth track. However, as Gmail grew, so seemed to be the woes for its users. The year saw Gmail services getting disrupted several times, sometimes these outages were regional while on other occasions global. Consequently, the search giant Google had to often extend apology to its sea of users for the inconvenience suffered.
The latest outage occurred in September. According to the company, the outage saw Gmail going offline for a "majority" of its email users, including its paid consumers.
Earlier in May, millions of people were cut off from Google's search engine, e-mail and other online services after too much traffic was routed through computers in Asia. About 14 per cent of Google's users encountered problems with the Internet's No. 1 search engine.
The frequent outages made analysts wonder if Gmail is getting too unwieldy for the search giant to manage.
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